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Shipping & Returns

Returns Policy

  • Contact us before returning any item.

  • USA Returns (within 30 days): Full refund, including standard shipping, if the item is defective or not as described and returned in new condition.

  • Used Items: Not accepted unless defective/not as described and returned within 30 days in like‑new condition.

  • Unwanted/Unused Items: Customer pays all shipping costs. A 5% restocking fee applies to “changed‑mind” returns.

  • International Returns: Customer pays all shipping costs for any return.

  • Batteries: No returns if the protective wrap has been removed.

  • No Returns After 30 Days or on discontinued items.

  • Shipping Damage: Must be reported within 3 days to Sniper Hog Lights and the carrier.

Replacements

  • Defective on Arrival (USA): We cover shipping both ways.

  • International: Customer pays shipping both ways.

  • Replacements ship using the same method as the original order unless the customer pays for an upgrade.

Refund Processing

Refunds typically take 2–3 weeks, including transit time, return processing, and bank processing.

Start a Return

Contact us with your order number and item details. We’ll provide return instructions.

Shipping Information

General Shipping

  • We ship worldwide. Some products may have restrictions.

  • International orders may require import taxes/duties, paid by the customer.

  • Shipping estimates depend on item availability and carrier selection.

  • Rates are weight‑based and rounded up to the next pound.

Carrier Details

  • UPS & USPS times are estimates only.

  • UPS: No Saturday delivery for Next Day Air or 2nd Day Air.

  • USPS: Delivers on Saturdays.

  • Same‑day shipping cutoffs:

    • USPS: 10am CST

    • UPS: 2pm CST

International Shipping

  • Delivery times are estimates only.

  • Customer is responsible for all customs taxes and duty fees.

  • Defective items will be replaced, but customer pays shipping and any import fees.

Repairs

Contact us first at contact@sniperhoglights.com or 916‑276‑1385 (Mon–Fri, 9am–5pm CST).

  • USA:

    • Within 30 days: We pay shipping both ways.

    • After 30 days: Customer pays shipping to us; we cover return shipping.

  • International: Customer pays all repair‑related shipping.